Customer service contact information
We answer the customer service phone during store opening hours.
You can also send us a text message or WhatsApp message. We aim to respond to messages and emails within the same day.
Email: info(@)sasus.fi
Tel: +358 50 436 7382
Store and pickup warehouse
Our store is open Monday to Friday from 10 am to 6 pm and Saturdays from 10 am to 4 pm.
Store address: Rihkamakatu 2, 06100 Porvoo ( map)
Our pickup warehouse is open by appointment.
Pickup warehouse address: Lastauslaituri 3 / Kirjaltajantie 2, 06100 Porvoo ( map )
Online store returns
Refund requests must be made through your customer account.
Requests for quotations and inquiries about custom-made products
Send us your wishes and needs by email to info(@)sasus.fi.
If you have a picture or drawing of a custom-made product, please attach it.