Customer service contact information
We answer the customer service phone during store opening hours.
You can also send us a text message or WhatsApp message. We aim to respond to messages and emails within the same day.
Email: info(@)sasus.fi
Tel: +358 50 436 7382
Store and pickup warehouse
Our store is open Monday to Friday from 10 am to 6 pm and Saturdays from 10 am to 4 pm.
From November 29 to December 21, 2025, the store will also be open on Sundays from 11 am to 4 pm.
Store address: Rihkamakatu 2, 06100 Porvoo ( map)
Our pickup warehouse is open by appointment.
Pickup warehouse address: Lastauslaituri 3 / Kirjaltajantie 2, 06100 Porvoo ( map )
Online store returns
Refund requests must be made through your customer account.
Learn about return instructions
Requests for quotations and inquiries
Send us your wishes and needs by email to info(@)sasus.fi.
