Customer service contact information

We answer the customer service phone during store opening hours.

You can also send us a text message or WhatsApp message. We aim to respond to messages and emails within the same day.

Email: info(@)sasus.fi
Tel: +358 50 436 7382

Store and pickup warehouse

Our store is open Monday to Friday from 10 am to 6 pm and Saturdays from 10 am to 4 pm.

Store address: Rihkamakatu 2, 06100 Porvoo ( map)

Our pickup warehouse is open by appointment.

Pickup warehouse address: Lastauslaituri 3 / Kirjaltajantie 2, 06100 Porvoo ( map )

Online store returns

Refund requests must be made through your customer account.

Learn about return instructions

Requests for quotations and inquiries about custom-made products

Send us your wishes and needs by email to info(@)sasus.fi.

If you have a picture or drawing of a custom-made product, please attach it.